Thank you for choosing Shape Atelier for your fashion needs. Below we have outlined our shipping policy so you know what to expect when you make a purchase on our website.

Shipping Times

Europe: Our shipments within Spain have an estimated delivery time of 5 to 8 business days from order confirmation.

Rest of the world: The estimated delivery time is 8 to 15 business days. If you are outside of Europe and are interested in making a purchase, please contact us for information on shipping times and available options.

Shipping Process

Order Confirmation: Once you have placed your order and payment is complete, you will receive an email confirmation with the details of your purchase.

Order Preparation: Our team will take care of preparing and packing your order with care and attention.

Shipping: We use reliable courier services to deliver your products safely and in a timely manner.

Order Reception: Once your order has been successfully delivered, we will send you an email notification to let you know that your purchase has arrived at its destination.

Shipping Costs

Shipping costs are free on orders of 40 usd, for orders less than this value it costs 10 usd. However, it is important to note that returns are the customer's responsibility and the corresponding costs will be borne by the customer.

Shipping Adress

It is the customer's responsibility to provide an accurate and complete shipping address when making the purchase. We are not responsible for delivery delays caused by incorrect or incomplete addresses.

Customer Service

If you have any questions or concerns about the shipping process, please do not hesitate to contact our customer service team at info@shapeatelier.com. We are here to help.

Returns and Exchanges Policy

Please see our returns and exchanges policy for information on how to return or exchange a product.